Returns & Guarantee
We want you to feel good about sending it.
Buying a gift online always involves a little uncertainty. We’ve kept our guarantee simple so there’s less risk in giving Love You, Stay Strong a try.
30-day money-back guarantee
If they don’t love the poster, let us know within 30 days of delivery and we’ll refund the price you paid for the poster.
No complicated forms or long explanations are required. Just contact us and tell us what happened.
Damaged or incorrect orders
If your poster arrives damaged, has a printing problem or you receive the wrong version, contact us as soon as you can. We’ll arrange an appropriate replacement or refund.
We may ask for a photograph of the issue so we can understand what went wrong and improve future orders.
Ordered the wrong version?
If you accidentally chose Mom, Dad or Mom & Dad incorrectly, contact us immediately. If production hasn’t started yet, we’ll do our best to change it before the poster is printed.
Do I need to send the poster back?
In most cases, no. If a return is required for a particular issue, we’ll let you know when you contact us.
How to request help
Contact us with your order number and a short description of the issue. We’ll take it from there.
Love You, Stay Strong is meant to feel thoughtful from the moment you order it. If something isn’t right, we want to know.